Emergency Communications

Portland Regional Communications Center


The Portland Police Department serves as the host agency for the Portland Regional Communications Center which provides Emergency Communications services to the cities of Portland and South Portland and the Town of Cape Elizabeth. A total of 37 telecommunicators working 8 or 12 hour shifts answer 911 and non-emergency calls and dispatch police, fire and ems units.

The RCC receives approximately 60,000 911 calls each year, nearly 10% of the 911 calls made statewide.

To learn more about a career as an Emergency Telecommunicator at the RCC, please go to the employment section of our website.